Helping Berkey® Owners Since 2016
The Berkey is an Authorized Berkey® Dealer offering genuine Berkey® systems, replacement filters, and accessories, with support to help you choose and care for your system.
Whether you are buying your first gravity-fed system or finding a part for one you already own, we help you understand your options before you order.
Who We Are
TheBerkey.com is operated by EverCreative LLC. We are an independent authorized retailer specializing in Berkey® products and compatible replacement options. Our role is to help customers select products, understand compatibility, and get assistance with purchases made through our store.
Since 2016, our focus has been on Berkey systems and the practical questions that come with owning one: which size fits your space, which elements your system uses, and how to keep it maintained.
How We Help
Choose a System
Compare capacities, dimensions, and included elements so you can select a system that fits your household’s water use and countertop space. Start with our system comparison.
Find Replacement Filters
Identify the elements that fit your system and review current options, including Phoenix Gravity New Millennium Edition™ and compatible Berkey PF-2® elements. Visit our replacement-filter guide.
Maintain Your System
Find guidance on priming, cleaning, storage, and common troubleshooting questions in our Berkey® Water Filter FAQ, or ask us for help identifying a part.
Get Order Support
Contact us about an order placed on TheBerkey.com, an item you received, or product compatibility. Have your order number and a brief description of the issue ready.
Product Information You Can Use
A Berkey® stainless-steel system uses gravity to move water through its installed elements, without electricity or permanent plumbing. The element you choose determines filtration performance.
We link to filter test results and certification information so you can review the evidence for a specific product. Black Berkey® and Phoenix Gravity elements are different products; compatibility does not mean their performance or instructions are identical.
For current stock, included components, and shipping eligibility, check the individual product listing. Our Policies & Warranty page explains shipping, returns, and applicable warranty terms.
Explore Our Range
- Berkey® water filter systems — compare Travel, Big, Royal, Imperial, and Crown models.
- Replacement filters — check current options and compatibility for countertop systems and Sport Berkey bottles.
- Accessories and parts — find spigots, stands, priming tools, and replacement components.
Let’s Find What Your System Needs
Tell us which system you own or what you are looking for. For filter questions, the element name and a photo can help us identify the right guidance.
Business & Contact Information
The Berkey
Operated by EverCreative LLC
450 S. Orange Avenue, 3rd Floor
Orlando, FL 32801
United States
Phone: (888) 899-3903
Email: support@theberkey.com
The Orlando address is our business mailing address. Please obtain authorization and return instructions from customer support before sending merchandise.