All Berkey products are warranted by the Berkey manufacturer, New Millennium Concepts, Ltd (“NMCL”). Systems (excluding filters) have a 12-month warranty, and black filters are covered under a 2-year prorated warranty.

The Phoenix Gravity New Millennium Edition Filter Elements have a 12-month warranty.

New Millennium Concepts, Ltd. warrants its product against defects in materials or workmanship during ordinary consumer use. This limited warranty does not cover product issues caused by any other reason for the time periods and conditions set forth below.

For a period not to exceed twelve months from the original date of purchase of the product, New Millennium Concepts, Ltd. will, solely at its discretion, replace a stainless steel system or component that it deems is not functioning properly during the stated warranty period.